Launch offer
Launch offer: Free thermal printer on eligible 3+1 plans for the first 100 customers.
How Drop For Me handles customer information.
This policy explains how information is used to provide parcel collection, label printing support, account access and customer service.
Who we are
Drop For Me provides local parcel collection services. Contact: info@dropforme.co.uk.
Information we collect
We may collect your name, contact details, account information, collection address, parcel booking details, uploaded label or QR images, payment references, support messages and website usage data.
How we use information
We use information to provide parcel collection, manage bookings, process payments, print labels where requested, provide customer support, prevent misuse and improve the service.
Payment information
Payments are handled by a secure payment provider. Drop For Me does not store full card details.
Legal basis
We process information to provide the service you request, meet legal obligations, protect our legitimate business interests and, where required, with your consent.
How long we keep information
Records may be kept for up to 6 years where needed for legal, tax, accounting, dispute, fraud prevention or service records.
Your rights
You may request access, correction or deletion of your personal information, withdraw marketing consent and raise a complaint with the ICO.