Launch offer

Launch offer: Free thermal printer on eligible 3+1 plans for the first 100 customers.

View launch bundles
Prohibited items

Only send parcels that are safe, lawful and accepted for courier transport.

Before booking a collection, check that every parcel is properly packaged, correctly labelled and suitable for the courier network.

Do not send

  • Weapons, explosives or ammunition.
  • Hazardous, toxic or flammable goods.
  • Illegal items or controlled substances.
  • Items banned or restricted by the relevant courier.
  • Parcels that are leaking, unsafe, poorly packaged or incorrectly labelled.

Customer responsibility

By booking a collection, you confirm that each parcel is lawful, securely packaged, correctly labelled and suitable for collection and courier handoff.

You must also make sure the correct parcel reference is visible where required, any uploaded QR label is accurate, and someone authorised is available at the collection address.