Parcel collection questions
Doorstep collection and courier handoff in the North Cotswolds.
Where is Drop For Me available?
Based in Bourton-on-the-Water, we collect in approved North Cotswolds postcode sectors along the corridor through Chipping Campden, Blockley, Moreton-in-Marsh, Stow-on-the-Wold, Bourton-on-the-Water, Upper Rissington, Northleach and Cirencester. Coverage depends on your full postcode, not the town name. Approved sectors: GL55 6, GL56 9, GL56 0, GL54 1, GL54 2, GL54 3, GL7 1 and GL7 2. Check your postcode before choosing a service.
What collection hours are available?
06:00-22:00, Monday-Sunday, subject to capacity. The final one-hour attended slot is 21:00-22:00. All booking times use Europe/London.
How much notice do I need?
Pay As You Go: minimum 48 hours notice. Collect 25: minimum 24 hours notice. Collect 120: minimum 4 hours notice, with same-day collection available where qualifying slots remain.
Can I cancel or edit a collection?
You can cancel or edit more than four hours before the start of your collection window. At the four-hour cutoff and inside it, customer edits and cancellations are closed.
Can I leave my parcel for collection?
Choose attended collection with an authorised person available for the one-hour slot, or explicitly opt in to unattended collection. Unattended windows are AM 06:00-14:00 and PM 14:00-22:00. Provide safe-place instructions, confirm access and acknowledge that the parcel remains at your chosen location until physically collected. Minimum notice and the four-hour edit/cancellation cutoff apply to the start of your chosen window.
What is the maximum parcel weight?
Drop For Me accepts parcels up to 15kg each. Your parcel must also comply with the size, weight and contents rules of the courier/service shown on your label or QR code. Size presets do not override carrier-specific dimensions.
Can you collect returns, Vinted and eBay parcels?
Yes, with a valid prepaid label, QR code or shipping instruction supported by the chosen carrier handoff process. We collect and hand over to the carrier, which completes delivery.
Can you print labels or use QR codes?
Use a valid prepaid label, QR code or shipping instruction supported by the relevant courier handoff process. Some QR codes are scanned at the courier location; others require the corresponding label to be printed. Expired, unreadable or invalid codes may need customer action. Final acceptance remains subject to the carrier’s requirements. Printing is 50p per parcel on PAYG, 25p on Collect 25, and included on Collect 120.
How do subscriptions work?
Collect 25 is £29.99/month for up to 25 parcels; Collect 120 is £79.99/month for up to 120 parcels. Existing overage charges apply. Subscription plans are designed for consolidated parcel collections. Where repeated single-parcel collection requests create unusually high collection frequency, Drop For Me may combine or reschedule eligible collections within the service level of your plan.
When does Drop For Me have custody?
You are responsible for your parcel before collection. Drop For Me assumes custody once the parcel is physically collected and retains custody until successful handoff to the appropriate carrier. After confirmed handoff, the underlying carrier process applies. Check the specific carrier service terms for any compensation or cover; no universal compensation amount is promised.
What items are restricted?
Our prohibited-items policy applies alongside the chosen carrier service rules. Check both before booking, particularly for batteries, liquids, fragile or high-value items. Contact info@dropforme.co.uk if unsure.